Patients seen in the ED with either a laceration, minor head injury, or urinary tract
infection will be randomized to one of two groups. Both groups will receive the standard
written discharge instructions; in addition, one group will watch video discharge
instructions. Each patient will be asked to complete a short survey with questions related to
the discharge instructions received in the ED, and will be called 5-7 days after the ED visit
to ask questions about discharge instructions and the ED visit.