This cohort observation, randomized controlled trial is intended to provide data that icons
and non-verbal communication improve communication and cooperation with children with
Autism/communication delay and aid in the transition to an unfamiliar environment. It would
lay the foundation for future studies and practices of using icons and pictures for the whole
office visit to enhance communication between the patient and physician/nurse/medical staff
and cooperation of the patient.
1. Use icons during triage/check in process to decrease time and increase patient
compliance. Compare typical children to those with Autism/communication delay.
2. Use icons during blood draw to improve communication with patients, to help with patient
understanding, and increase patient cooperation and decrease noise and length of